The key to keeping emails and phone calls to a minimum is keeping workers informed of work expectations and options. With the reactive festiVOL user accounts, workers have all the information they need at their fingertips. They can control many aspects of their work position, including applying and editing their application and preferences, signing their work liability waiver, and paying any fees. The easy 1-2-3 steps to working is very simple, and the site is laid out in a user-friendly, ergonomic design, where workers have access to all needed information including the FAQ and other event resources. Plus, there are safeguards for workers with ticket deposits submitted. With festiVOL, workers are informed of a pending ticket deposit forfeiture, if for example they missed one or more work shifts. They are given a 2 week time-frame to dispute with your coordinator – this is a mandatory time-frame.